Shipping Methods

We ship USPS.

Ground
$5 flat rate

2nd Day 
$21 flat rate

 

Overnight
$34 flat rate

Easy Returns & Exchanges

OXB will accept returns up to 30 days after purchase. Please contact us at hello@oxb-studio.com if you are unsatisfied with your order.

repair shop

Sometimes chains happen, when we wear our jewelry all of the time it can get caught or pulled off. Broken chains will be replaced for free within 14 days on receiving your order. After that an $18 charge will be in incurred for a replacement chain.


All of OXB’s jewelry is designed and fabricated by hand in our Denver studio.  Almost everything is made to order.  Please allow up to two weeks for your custom pieces to ship and know that we are so thankful for your patience and for supporting small business and local artists. 

Returns:

If you are unsatisfied with your jewelry, OXB will accept items to exchange for up to 30 days after you receive it.  Customers are responsible for return shipments.  We always recommend tracking jewelry in the mail.


Sizing:

We appreciate you shopping online,  and understand without trying items on, sometimes the size doesn’t quite work.  To make this easy OXB will accept a size exchange, and ask that you cover shipping and include a return envelope. 

Repairs:

All of our jewelry is handmade.  If there is a defect in your order, it is human error and we are so sorry! We’re happy to fix it within the first 14 days of purchase.  Start your repair request HERE.

Shipping:

Domestic orders over $50 will ship free with USPS first class mail.  You may upgrade the shipping at checkout.
You will receive an email with your tracking information.  We will confirm that your package is delivered, but ow can not be responsible for lost, misplaced or stolen packages.  

Please let us know if you would like to add insurance by contacting hello@oxb-studio.com.

International Shipping:

We are so excited to ship orders internationally.  Please be familiar with your customs policies.  They vary by country ,and it is the responsibility of the customer to account for them. They may include charges for important taxes & delivery fees.  Please contact your customs office with questions.